Does Uberseller support all Amazon marketplaces?

All Uberseller functions are compatible with all European Amazon marketplaces (Amazon.de, Amazon.co.uk, Amazon.fr, Amazon.es, Amazon.it).

Agency clients are already testing Uberseller for compatibility with Amazon.com and Amazon.co.jp. If you have multiple seller accounts, you can get a special account after consultation with us, which allows you to switch between these Sellercentral accounts.

How often is data updated?

Our profit, as well as PPC Tool, automatically updates as soon as new data is available on Amazon. You often find this data faster at Uberseller than in your Sellercentral Seller Account. Our sales tracking updates up to 24x per day, our keyword tracking up to 12x per day, all alarms (hijackers, price, reviews) up to 2x per day. Product search, Keyword research & Keyword Quick check immediately retrieve current data.

Can competitors' products be monitored or only my own?

In all tracking functions, any products set on Amazon can be monitored.

Can certain sellers be monitored in Sales Tracking?

Yes. We have the possibility for products, which are offered by several sellers to mark certain Sellers, so that not the buy box, but the concrete seller are monitored. Unfortunately, there are often the following restrictions: 1. Amazon as seller can only be monitored in rare cases. 2. Despite our advanced tracking, certain products may not be tracked or have gaps during tracking. This happens for a variety of reasons. Nevertheless, if our strategy is applied, cou can calculate how often these products are sold per day.

Can child products be also tracked in Sales Tracking?

Yes. As a Uberseller user you have the possibility to monitor as many variations of a product as you wish. Also, multi-variations, e.g. Size + color are supported.

How far does keyword tracking reach?

Depending on the keyword & view, our keyword tracking monitors up to over 1000 positions. We are the first, acoording to our knowledge, of providers that can cover such high keyword positions.

Are Uberseller's Amazon Deals compliant with the Amazon Guidelines?

We have not been surprised by Amazons recent changes to the review guidelines and we have Been prepared for them for many months. Uberseller deals is and will be always conformed to the guidelines of Amazon.

Can I get help with questions about Uberseller or Marktplace optimization?

As part of our Uberseller Community, you can access our webinars for advanced merchants, our forum (starting from 3rd of January 2017) and can contact us at any time via the following channels: Integrated Chat & Ticket System, Email, Skype & Phone (from bestseller package). We usually reply in less than 24 hours.

Can I test Uberseller before I decide to purchase a paid package?

We do not offer a typical trial, but have developed a prepaid package for this purpose, which will give you a limited number of Uberseller Coins per month, which will allow you to test Uberseller for free. You can stack them up if necessary. All higher packages (starter, seller, best seller) can be canceled monthly.

Can I change my package during runtime?

You can switch to a lower or higher package at any time.

How long does it take until the first data is visible?

Often the first sales and keyword tracking data are already available after approximately 1-2 hours, but there may be an after-run up to 48 hours until the first data is visible. With our Amazon Profit & PPC Tool, it can take up to 12 hours for all historical data to be obtained and processed by Amazon. After the first big synchronization, data is updated immediately, as soon as it is available on Amazon. In the rarest of cases, updates take more than 30 minutes.

Do I have to give my Amazon Sellercentral access data away?

No, by no means. We do not need your Sellercentral Seller Logindata and will never ask for it. If you want to use our profit or PPC features, then you need to give our Amazon registered app only an Amazon MWS account. Please refer to your Uberseller panel for instructions. This process is simple and takes less than 3 minutes. All remaining functions (Sales, Keywords, Alarms & Co.) need no access and can be used immediately.

Who can see my data? Is my data secure?

Only you can see your data. We, of course, have access to all databases, but only we can look into your account with your permission and if you need help. You are able to give an access for agencies with an Uberseller "Agency" account. To do this, you must click on the button "Connect account with agency" in your profile overview and save the registered email address of the agency at Uberseller. Very privat data, e.g. Your password or token will be kept encrypted On our servers.

How can I observe deals of other sellers?

We do not allow Uberseller users to take advantage of other dealers' deals on our deal platform and filter our buyer database regularly for suspicious accounts. As soon as we find a seller, we lock his account. By that we want to prevent e.g. Products purchased through a deal will be offered on Amazon by other sellers later. We also want to limit the possibility of competing sellers to write negative reviews on each other. On product test portals, we have noticed that with such possibility usually more dealers are registered as reviewers and precisely this kind of problems arises.

Do you have any further questions?

Write us. We are there to help you.

Uberseller Support [email protected]